Service
Accessible Media
Comprehensive accessible media services including custom WCAG-conformant media players, professional captions, descriptive transcripts, and audio descriptions. Expert solutions ensure your video and audio content meets WCAG 2.0, 2.1, and 2.2 AA/AAA, Section 508, ACA, AODA, EAA, and EN 301 549 standards — creating inclusive media experiences for deaf, hard-of-hearing, blind, and visually impaired users across all devices.
Overview
Accessible media services
At AccessLevelUp, we are committed to making the digital world accessible to everyone. Our suite of accessible media services ensures that your content is not only heard but understood by all, adhering to the WCAG 2.2 level AA standards.
Our media services include custom media player implementations, captions, descriptive transcripts, and audio descriptions — everything you need to make video and audio content fully inclusive.
Able Player is a fully accessible cross-browser HTML5 media player. While it meets many success criteria out of the box, our dedicated team bridges the remaining gaps so your media experience fully aligns with WCAG 2.2 AA.
What's included
Key features of our custom-built player
A fully customizable, WCAG-conformant media player plus the captions, transcripts, and descriptions that make your content inclusive.
Fully customizable player
We tailor the player to match your website's unique design and branding for a smooth, on-brand experience.
Multi-format support
Support for video, audio, and captions — providing accessibility for any type of media content.
Keyboard navigation
Full keyboard support so users with motor disabilities can operate every control without a mouse.
Captions & audio description
We incorporate accurate closed captions and audio descriptions directly into your media content.
Responsive design
Your player works flawlessly across desktops, tablets, and mobile devices of every screen size.
Expert accessibility support
Our specialists guide you through implementation and provide ongoing support to maintain standards.
How it works
A simple, 4-step process
Scope
We review your media library, players, and which content needs captions, transcripts, or descriptions.
Produce
We create accurate captions, descriptive transcripts, and audio descriptions for your content.
Implement
We deploy a custom-built accessible player and integrate every track into your media.
Verify
We test with screen readers and keyboards, then confirm conformance with WCAG 2.2 AA.
What you get
Deliverables
Why it matters
Heard, seen, and understood by all
Accessible media reaches deaf, hard-of-hearing, blind, and low-vision audiences — and improves engagement, SEO, and comprehension for everyone.
Start your auditReach every viewer
Captions and descriptions open your content to deaf, hard-of-hearing, blind, and low-vision audiences.
Better SEO
Transcripts and captions give search engines text to index — boosting discoverability.
Reduce legal risk
Captioned, described media meets Section 508 and WCAG requirements that regulators expect.
Higher engagement
Many people watch with sound off — captions keep them engaged and watching longer.
Questions
Frequently asked
What media player do you use?
What's the difference between captions and audio descriptions?
Do you provide descriptive transcripts?
Can you caption our existing video library?
Ready to make your media accessible?
Start with a free assessment, or talk to our team about captions, transcripts, audio descriptions, and accessible players.